2006 Press Releases
Glovia in the news
Glovia Offers Customers Remote Managed Services for Essential System Maintenance Activities
Technical Assistance and Support Provided for Preventative Maintenance, Patch Application, Database Support and System Monitoring
El Segundo, Calif., July 11, 2006 - Glovia International, a subsidiary of Fujitsu and a leading provider of extended ERP solutions for engineer-to-order and high volume manufacturers, announced today the company is offering Remote Managed Services (RMS) to assist and support customers essential system maintenance activities. The service offering also extends companies' internal IT resources by enabling the outsourcing of some or all of the activities involved in maintaining their system.
RMS is well suited for customers that need to focus on core competencies and lack the IT resources or skills sets to sufficiently manage their Glovia ERP solution, glovia.com. RMS provides the technical assistance and support to outsource their IT functions associated with managing and maintaining glovia.com.
RMS helps control the costs of keeping an enterprise system current and performing well through a combination of preventative and proactive procedures.
Key Service Offerings Include
- Periodic comprehensive remote system "check-up" and preventative maintenance.
- Advanced database performance management
- Database space management
- Database integrity checks with Glovia data dictionary
- Database monitoring of log files
- Database backup procedures and verification
- Audit of procedures and recovery testing
- Database "refresh" of secondary environment
- Maintenance of multiple Glovia software environments
- Loading/applying software patches to the glovia.com environment(s)
- Highlighting/reporting customization impacts
- Loading/applying Oracle software patches or upgrades
- Periodic reports, analysis, and capacity planning
"As many companies have limited budgets, IT may see a leveling off or a decrease in resources. Just meeting the normal maintenance requirements of your enterprise applications can become a real challenge," states Neil Laws, Technical Services Director for Glovia International. "As a company we strive to do whatever we can to help our customers be successful. We believe this RMS offering will lighten the burden for those companies without the resources to adequately maintain their system."
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About Glovia International
Glovia International, Inc., a subsidiary of Fujitsu (Tokyo Stock Exchange: 6702), is one of the world's most experienced and solidly backed providers of extended ERP solutions for businesses of any size - from small and mid-sized companies to global enterprises. The powerful and flexible Glovia ERP suite, glovia.com, provides for the unique needs of engineer-to-order, make-to-order, high volume and mixed-mode manufacturing environments through comprehensive, end-to-end functionality for the entire product lifecycle. Headquartered in El Segundo, Calif., Glovia has helped manufacturers to cut costs, improve productivity, and meet customer demands for over 30 years. For more information, please visit www.glovia.com or call (800) 223-3799.
About Fujitsu
Fujitsu is a leading provider of customer-focused IT and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position Fujitsu to deliver comprehensive solutions that open up infinite possibilities for its customers' success. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of about 4.8 trillion yen (US $40.6 billion) for the fiscal year ended March 31, 2006. For more information, please see: www.fujitsu.com.
