With Thirty Years of R&D, Sales, and Support Experience in China, Fujitsu is Ready To Lead The Way

Over thirty years ago, shortly after Japan and China normalized relations in 1972, Fujitsu began to have a strong IT presence in the world's most populous and now fastest growing nation.

Fujitsu's business efforts in China include extensive software and hardware offerings; high-quality, localized research & development; Chinese, Japanese, and English call center services; and installation and post-sale field service. As of March 2002, the total number of Fujitsu Business Group employees working in China was approximately 13,000 employees.

Over this thirty year time period, Fujitsu has created a consistent and strong global structure where local sites work in direct cooperation with headquarters in Japan to provide one-stop, complete solutions at the local level. In China, and throughout the world, Fujitsu provides quick and accurate local support by directly managing service sites, including Japanese language support by Japanese staff in conjunction with local support staff.

As a result, Fujitsu has also gained extensive experience supporting Japan-based manufacturing customers in China.

Only Global ERP Vendor to Help Develop First Government Approved ERP Standard

Fujitsu sells glovia.com, with localized language and financial reporting capabilities, in China through two distributors, Fujitsu (Shanghai) Company and Fujitsu Hong Kong. Fujitsu Shanghai also provides implementation services, training, education, and product support. Fujitsu supports glovia.com product support currently for 28 Chinese companies at Beijing Fujitsu Systems Engineering. Over 600 employees work at these three sites.

Last year, Glovia became the only global ERP vendor selected to contribute to the first ERP standard in China that went into effect October 1, 2003. The Enterprise Resource Planning Standard (ERPS) is mainland China's first ERP technical standard issued by the China Association of Productivity Promotion Centers (CAPPC) that has been approved by the Ministry of Information Industry (MII) as one of the national standards for China's electronics industry.

The ERPS has been under development the past two years with the CAPPC researching more than 2,000 companies and it is presently undergoing trial usage in more than 100 IT companies. More than 20 of China's ERP solution providers, including Fujitsu, contributed to the drafting of the standard. No other global ERP vendors were chosen to help develop this standard.

Fujitsu was selected to contribute due to its long history in China and large solution footprint-currently 19 subsidiary companies sell and support Fujitsu products including glovia.com. The subsidiaries are directly managed by Fujitsu in order to provide quick and accurate local implementation, training, and support services. Fujitsu's previously mentioned long history of conducting business in the China marketplace was also a selective factor.

Fujitsu has supported Chinese market requirements including Chinese language functionality and the unique financial reporting requirements of the region for many years. Fujitsu also has the singular ability to provide a complete solution from hardware, software, and IT services all by local Fujitsu companies, which reduces complexity and cost while it enables companies to leverage the solutions best to maximize production and effectiveness.

"With our long history of conducting business in China, Fujitsu is able to offer valuable insight into the needs and requirements that companies of the region must have to survive and be successful," says Yuji Nakasu, executive vice president North America and Asia/Japan operations for Glovia International. "Helping to develop the ERPS places Glovia at a distinct advantage as the policies set forth in the standard are already common place in Glovia's business operations. This means Glovia, unlike other companies, will not have to spend time and money to alter business practices to adhere to the standard."

To find out more about how Fujitsu companies work together to create unparalleled value for customers, please visit: http://us.fujitsu.com/together/