Forge Lasting, Profitable Customer Relationships

Cut-throat competition. Rising expectations. Highly-configured products. Shrinking response times. Attracting and retaining customers has become a real challenge.

Glovia Customer Relationship Management - Sales:

• Grows revenues and new customer base
• Increases customer loyalty and retention
• Improves sales force productivity and effectiveness
• Increases organizational responsiveness to changing demand
• Supports product configuration and customization strategies
• Decreases sales and service costs

Every manufacturer wants to forge lasting and profitable relationships with their customers. However, in a short-term memory world, you need a comprehensive solution to help you manage and improve every interaction with your customers.

Glovia Customer Relationship Management - Sales delivers an integrated end-to-end solution to help you manage every customer-facing business process – from winning new customers and configuring products to placing orders and providing post-sales service and support.

Comprehensive Sales Functionality

Glovia Customer Relationship Management - Sales helps you get the most from your sales force. It manages and automates marketing activities as well as tracks leads and prospects. The solution keeps you informed by compiling accurate sales forecasts, identifying changing demand trends, analyzing sales history, highlighting product profitability and measuring the effectiveness of sales promotions and marketing campaigns.

Glovia's solution streamlines the creation of sales proposals and sales orders as well as developing and executing customer contracts. It enables your sales force to quickly and accurately develop RFQs and allows you to configure products that meet your customers' exact needs. And, because it is fully integrated with the rest of glovia.com, you can also provide real-time order promising.

Glovia's architecture enables your customers to configure products, place orders and even check their status with complete ease, using nothing more than a web browser.