Customers with limited support may be denied access to our support site. Should you encounter difficulty in registering a case or need further response to an existing case, please use the Escalation/Emergency Manager (EM) telephone number (also published within the Customer Care Guide):

North America Customers (only):

11:00 p.m. – 5:00 a.m. Pacific Time (PST ~ GMT-8:00)
Available Sunday through Friday.
Phone: (866) 872 8160.

5:00 a.m. – 11:00 p.m. Pacific Time (PST ~ GMT-8:00)
Available Monday through Friday.
Phone: (888) 245-6842 x7385, or (310) 563-7385.

During normal Glovia business hours you may also use our USA headquarters number: 310-563-7000 (8:00 AM - 5:00 PM). Select '0' for the operator and ask to speak to Emergency/Escalation Manager (EM).

During normal business hours, you can also email us at centre@glovia.com.