This paper discusses the various functions within Glovia that addresses service as an entity. The paper takes on the subject in three contexts, which address the Service item itself as well as the after-market provision of those services:
Any organization that supplies a product is aware of the concept of service. That is, if your organization provides a product to the market, your organization – or someone designated by your organization – is ultimately responsible for supporting that product. This is particularly relevant to manufacturing organizations.
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