Create service work orders and purchase orders quickly and easily with a service management software application designed to meet the needs of services delivered with your product and for service-oriented businesses. The Service Orders ERP module provides the tools to define, plan, cost, track and deliver service products to your customers. With GLOVIA G2, you can manage internal service work orders as well as purchase orders for subcontracted services. The Service Orders software application can also initiate progress billing based on contract agreements. When integrated with projects, billing can be triggered by % complete.
Both service work orders (services to be delivered by an internal resource) and service purchase orders (services outsourced to a third party) can be associated with project tasks in this service management software application. By associating services with specific project tasks, you can coordinate resource and material deliveries for efficient delivery of these services.
The service management system can calculate detailed costs for service activities and report these costs to project accounting for complete project cost visibility. Roll-ups for groups of work orders and purchase orders can be obtained by associating them with the same task.
Because service-related costs can be captured more easily, you have full visibility of these costs for specific tasks and activities. With this information, the Service Orders management software application enables you to easily validate your pricing and identify potential problems as well as opportunities for cost control.
The service work order contains a service bill of materials, which identifies all materials required, and a routing to identify all activities to be performed during delivery.
The service purchase order is similar to a material PO. It identifies that the service is being delivered by an outside resource.
Contact FUJITSU GLOVIA for more information about the GLOVIA G2 Service Orders ERP software module.
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