Fujitsu Sets Out the ‘Fujitsu Technology and Service Vision 2020’

Tokyo, Global, May 14, 2020 – Fujitsu today announced the launch of the Fujitsu Technology and Service Vision 2020, which sets out how stakeholders can drive success in digital transformation during these uncertain times.


The outbreak of COVID-19 is having an unprecedented impact on our lives, economies and societies. In addition, we face other difficult societal challenges from climate change to rapid urbanization and an aging population. As well, there are new risks brought by digital such as the spread of false information and the infringement of privacy. Digital technology has the power to significantly change the way people live and work. We must use this power to solve these challenges and change our world for the better. Fujitsu believes that the true value of digital transformation lives in this idea. Digital transformation will enable the necessary shift of existing businesses which will lead to the realignment business goals with the goals of society.

Read more on the Fujitsu website

Support to Fujitsu Glovia Customers

To Our Valued Customers and Partners,

Fujitsu Glovia has been working with Fujitsu Limited and other Fujitsu companies closely as a part of the Fujitsu Group to support your business throughout the course of this pandemic and to provide continuity of service at all times.

The following is Fujitsu Group’s statement for our customers and partners.

The continued spread of the Coronavirus –COVID 19 –continues to cause major worldwide concern and has led to a widespread speculation about its potential impact on many areas of business and society.

Fujitsu has already put in place wide-ranging contingencies to help prevent the spread of the virus –and has further contingency measures in place, should these become necessary. Our goals are to mitigate risks and minimize any potential impact to our service delivery until such a time when the virus outbreak is brought under control.

As a responsible employer, Fujitsu has already implemented contingencies to actively protect its employees from the impact of the Coronavirus, including steps to reduce the risk of exposure.

Furthermore, to safeguard our continued ability to provide support services to our customers, all Fujitsu locations including our Global Delivery organization have implemented Business Continuity Planning measures. These are tried-and-tested systems and processes that allow for extended use of remote and teleworking and are intended to help guarantee business as usual for all Fujitsu operations.

To safeguard the wellbeing of its employees, Fujitsu has taken a standardized international approach in taking all necessary precautions to protect the health of its teams around the world. Through these preventive measures, Fujitsu is helping to reduce exposure and lower the risk that the virus could be transmitted in the workplace.

This includes minimizing all non-essential business travel, especially communal transport (air and rail), suspending all business travel to and from the most affected countries. Expanding teleworking across the business. Prioritizing the use of conferencing technologies to address communications needs.

Fujitsu continues to monitor the situation very carefully and is closely following the guidelines of the relevant international and national health authorities.

Should the situation escalate further, Fujitsu is prepared to implement additional contingency measures as appropriate.

If you have any questions please contact your CRM or

Thank you,
Yoshihiro “Zen” Nishi
Fujitsu Glovia, Inc.


Blog Series :: GLOVIA G2 :: Manufacturing ERP for Electronics Vertical

Leading electronics manufacturing rely on GLOVIA G2 manufacturing ERP software to boost productivity & increase responsiveness.

Providing the Speed and Agility Required by Electronics Manufacturing Applications

The speed of change in today’s electronics industry is unprecedented.

Combined with the competition from emerging markets, the demand to deliver new products quickly and efficiently presents tough challenges for electronics manufacturers. Getting new products to market requires a level of agility, coordination and attention to detail that can be difficult to maintain.

Backed by Fujitsu, one the world’s largest electronics manufacturers, Glovia understands the pressures faced by the electronics industry, and our GLOVIA G2 ERP software provides specific solutions for those challenges.

For instance, a product known by one marketing name may require different components depending on the market it’s destined for.

GLOVIA G2 allows for multiple BOM for the same market item, taking into account individual demands while maintaining an overall record for the product.

Revision control is another area where GLOVIA G2 stands out. Keeping track of serial and lot numbers behind the scenes, our manufacturing ERP software can return information on what was built, when it was built and where it was shipped to.

On the factory floor, GLOVIA G2 even allows operators to call up stored videos for on-the-spot training as needed.

ERP Functionality Ideally Suited for Electronics

GLOVIA G2 modules that are particularly useful to the electronics industry include:

Costing – manages costs down to the operational level, allowing you to know exactly where your margins are

Electronic Kanban – monitors floor stock in real time, automatically re-ordering components as triggers are hit

Master Production Scheduling (MPS) – provides a powerful set of tools for material and resource planning, analysis, and performance measurement. MPS with inventory allows purchasing to be set for inventory at the factory level

Material Requirements Planning (MRP) – integrated with live inventories, work orders, projects, and sales and purchase orders to ensure that the latest information is always considered. Not only can it plan activity to the minute level it can also automatically plan substitute parts where applicable

Repetitive Manufacturing – sets one repetitive manufacturing schedule to keep the job rolling and producing components

Supply Chain Planning – maximizes production by identifying exactly where to place orders

Factory Planning – Once the manufacturing location has been selected and FP can take over with the scheduling of machines, people, crews, tooling and material to ensure that product is shipped on time

GLOVIA G2 is used for a wide range of electronics applications, including:

  • Gaming devices
  • Disc drives
  • Personal computer motherboards
  • Car stereo system
  • Automotive engine control units

Opportunities for Operational Improvement

The real-life experiences afforded by the GLOVIA G2 installations throughout Fujitsu’s operations lend important insights into the role that our manufacturing ERP software can play in the electronics industry.

GLOVIA G2 is designed to provide real-time transactions – whenever you place an inquiry, you’re seeing the most recent events as they occur.

Our software also allows electronics manufacturers to:

  • Streamline and automate business processes
  • Integrate and manage operations
  • Cut costs and reduce inventory
  • Boost productivity
  • Improve responsiveness

Blog Series :: GLOVIA G2 :: ERP Manufacturing Software for Capital Equipment

GLOVIA G2 manufacturing ERP software helps capital equipment makers meet increasing customer demands, improve productivity and increase efficiency.

ERP Manufacturing Software for Capital Equipment’s Toughest Challenges

A very basic definition for capital equipment is any asset that’s used for longer than one year and that has a lifespan to be managed.

Capital Equipment is the computers that run our businesses, the medical equipment that saves our lives, the industrial machinery that makes everything else we use in our personal and professional existence.

But in practice, capital equipment is so much more than that. It’s the computers that run our businesses, the medical equipment that saves our lives, the industrial machinery that makes everything else we use in our personal and professional existence.

While capital equipment is an expansive category, the challenges faced by any capital equipment manufacturer are very similar: greater global competition, increasing customer demands, the need to improve productivity and efficiency. The move from a make-to-stock to a make-to-order environment has only exacerbated these challenges.

Backed by years of experience, we have the expertise to help capital equipment manufacturers meet their challenges head on.

Addressing the needs of our capital equipment customers has always been a priority at Glovia. Backed by years of experience, we have the expertise to help capital equipment manufacturers meet their challenges head on. Our extended GLOVIA G2 ERP manufacturing software is designed to provide the tools they need to optimize and analyze information in order to realize significant operational benefits, including increased on-time deliveries and substantial reductions in procurement and customer lead times.

Examples of GLOVIA G2 modules specifically suited to the needs of capital equipment manufacturers include:

Sales Quotes – to record, maintain, and track sales quote and competitor information

Configurator – to configure products that meet customer demands using a flexible, rules-based engine

Estimating – in lieu of the Configurator, to create a unique build specific to each customer

Project Resource Planning – to keep production in line with each individual sales order, hard-pegging components and sub-assemblies to specific products and assigning Seiban numbering as required

Service and Repair – to control the service and repair cycle through actions such as managing service contracts, launching service and repair orders, receiving and tracking damaged products, and reporting progress proactively on the customer’s repair

Call Center – to quickly and easily find a customer’s product or project, providing all of the necessary details to facilitate the highest level of customer service possible

Interwoven through all of this is the Equipment Register, which is an integral component of GLOVIA G2. All of the original parts, sub-assemblies, serial numbers, warranty, installation, and other details are automatically recorded in Equipment Register, as are subsequent changes and service calls. All of this information is instantly accessible via the Call Center, ensuring quick, accurate responses to customer issues.

Our ERP manufacturing software features a truly flexible and scalable infrastructure that provides the necessary building blocks to allow capital equipment manufacturers to track and manage their entire customer relationship from sales quote to service call.

Contact us today to learn how GLOVIA G2 can meet your needs.

Blog Series :: GLOVIA G2 :: Automotive ERP Solutions for Today’s Suppliers

GLOVIA G2 manufacturing ERP software helps automotive suppliers improve customer delivery times, cut overhead & achieve other important business goals.

The automotive industry continues to challenge suppliers with growing demands for improved quality, just-in-time delivery and quick turn-arounds on order changes. Increasing levels of global competition, customer requirements, costs and supply chain complexity only further complicate matters.

Automotive suppliers must master many tasks to remain competitive in this ever-changing environment. Deploying lean manufacturing practices, boosting responsiveness and decreasing waste, among other strategies, all present opportunities for suppliers to hone their competitive edge.

Backed by our years of expertise with the automotive industry, GLOVIA G2 provides proven resources to take advantage of those opportunities and to take control of your complete manufacturing process. GLOVIA G2 supports the way you do business, including communicating via EDI with both your customers and vendors via the middleware of your choice. Our solution allows you to remain in touch seamlessly throughout your entire supply chain to the final product delivery.

Built-In Flexibility

System flexibility is built into all GLOVIA G2 modules to ensure your needs – and those of your customers – are met on time and on budget. Examples of modules that our automotive customers have come to rely on include:

Customer Releasing designed specifically for the automotive industry, offers features like model year contract management, tracking of cumulative firm and forecasted quantities, releases, containers and ASN’s while integrating with all leading EDI message-handling providers.

Asset Lifecycle Management allows you to schedule, plan and execute the maintenance of your enterprise assets (manufacturing plant, infrastructure and facilities assets) whether planned or unplanned.

Engineering Change enables status tracking/history and change impact analysis and allows you to execute specific changes, group changes or mass changes for all areas affected by the ECN.

Tool and Gauge is a fully integrated supporting application to Work Orders and Repetitive Manufacturing that provides for the movement, usage, calibration, and reorder requirements of tooling used in the manufacturing process.

Kanban supports JIT and Lean Manufacturing pull principles via material and production Kanbans to avoid overproduction and minimize waste.

Master Production Scheduling provides a set of powerful software tools for material and resource planning, analysis and performance measurement with unlimited planning scenarios available in hours, minutes and seconds.

Repetitive Manufacturing is ideally suited for high volume or continuous flow schedules with stable production rates and can be configured to support push or pull techniques for work center inventories.

Quality Management provides tools to quickly and easily track and control quality assurance goals and results for purchased and manufactured items with additional features for handling rejected material, returns and Supplier Performance.

Shop Floor Dispatch provides a visual, “one-stop” tool for managing and recording production and inspection activities, offering individualized production dispatch lists for machines and staff that exactly meet your business needs.

Supplier Releasing allows you to easily manage model year supplier contracts, releases, ASN’s and receipts across all your suppliers, thanks to our compatibility with all leading forms of EDI.

Factory Planning features a highly visual memory resident Advanced Planning System that simultaneously considers machine, labor, inventory, tooling and skills constraints to generate an optimized production plan.

Proven Results

After incorporating GLOVIA G2 modules, our automotive clients have reported:

  • Reduced shipping errors
  • Shortened physical inventory cycle times
  • Increased customer on-time delivery
  • Decreased overtime
  • Reduced overhead
  • Improved profit margins

Read these case studies to learn more about the real-world automotive applications for GLOVIA G2:

Our professionals have the expertise and experience to help you take full advantage of GLOVIA G2’s benefits.

Contact FUJITSU GLOVIA for more information about our manufacturing ERP software and solutions or to request an online demo.

Article :: Manufacturing Execution Systems: The Missing Link

Executing on your full manufacturing potential

Original Article via :: Manufacturing Engineering
Article by Kip Hanson

You’ve implemented a popular brand of ERP software. Your PLM system is humming like a well-tuned sports car. You have CAD/CAM and TMS and toolpath simulation software in place, and all your people have been trained on its use. You’ve spent boatloads of money on software and consultants, have all the correct systems in place, and yet you blew an important delivery date last week and you still walk out to the shop several times a day to check on jobs. What gives?

Chances are good that it’s time to take the next big step towards production nirvana by implementing a Manufacturing Execution System (MES). Think of it as the missing link between ERP, the shop floor, and all the other software systems used to manage a manufacturing business. MES provides a higher level of production visibility and job tracking than ERP. It makes real-time scheduling truly real-time. It offers previously unattainable access to performance and quality data, along with the analytical tools necessary to improve both.

Let Me Count the Ways

MES does all this and more, but what it doesn’t do is fall into any neat, easily-defined software category. In fact, a Google search for MES software returns a host of “Best MES Software” results, a few of which lead to suppliers who can probably spell MES but that’s about all. Searches will find long lists of MES features such as data collection, master production scheduling, labor tracking and so on, functions that any ERP system is probably already doing. Even to those who are knowledgeable about software systems, MES can be a little confusing.

Someone well-equipped to help navigate this murky territory is Andrew Robling, senior product manager at Epicor Software Corp., Austin, Texas. For him, there’s nothing confusing about MES, or the benefits it brings to companies large and small.

“MES admittedly means many things to many people, but at its heart it’s about collecting data directly from equipment and machine tools so that you can make better decisions,” he said. “That data might be as basic as machine status or how many parts it’s produced so far today, and from there extend to true process monitoring, capturing values like machine temperature and pressure, or part quality data for SPC [statistical process control] purposes.”

Data collection can be automatic, he noted, with integration to a machine-mounted PLC (programmable logic controller), for instance, or completely manual in the form of shop floor touch screens and mobile devices. This flexibility might help to explain why many in the industry struggle to offer a clear-cut definition of MES, and why its capabilities vary from vendor to vendor. Ambiguous or not, however, there’s one thing that everyone agrees on—if seeking to increase visibility to the inner workings of a production floor and thereby improve manufacturing efficiency, MES is an excellent way to get there.

Get Real (Time)

Consider one of the most important of all shop floor management activities, accurate job scheduling. According to Robling, MES makes it possible to keep the wheels on the production bus, rather than finding out it crashed sometime yesterday afternoon. “Shops need a mechanism to display job information in real time, to let people know that the equipment isn’t operating as it should, or that a cutting tool is about to fail,” he said.

With MES, this can be accomplished in a variety of ways. It might be a management-level dashboard that turns red if there’s a problem, or Andon-style displays (visual control devices) on the factory floor that provide information on current machine status, production levels and non-conformance warnings. Robling said some shops will even send alerts through the company’s public address system. “Whatever approach is used, these systems give people an opportunity to take corrective action immediately, possibly avoiding hours of inefficient machine operation.”

MES is not only for automotive production levels. Robling agreed that MES is more common with larger manufacturers, but noted that even small job shops can enjoy significant benefits—in fact, these are often the ones who gain the most.

“We worked with a shop in Pennsylvania recently that figured their OEE level [overall equipment effectiveness] was somewhere in the mid-60s,” he said. “After implementing MES, they found that the handful of machine downtime instances they were manually recording each day were in reality much higher—on the order of a couple hundred small interruptions per shift that the operator didn’t bother reporting. The result? Their OEE was roughly 15 percent lower than expected. MES not only provided visibility to this problem, but also the data needed to address it.”

What About MOM?

Investigations into MES often find a related term, Manufacturing Operations Management (MOM). Subba Rao, innovation officer for the manufacturing operations management group at Siemens Digital Industries Software, Plano, Texas, explained that MES can be thought of as a smaller, less comprehensive version of MOM, at least from a Siemens Digital Industries Software perspective.

“MOM is broader,” said Rao. “Where MES is focused more on real-time data collection, MOM leverages that data for quality management, maintenance activities, closed-loop collaboration on engineering information for the factory floor, and orchestration of the various processes needed to produce quality products. We like to call it the digital brain for production operations, one that delivers insight and transparency to all involved.”

He also explained that, compared to even five years ago, MES and its big sister MOM are easier than ever to implement, thanks in large part to Industry 4.0 and the IIoT (Industrial Internet of Things). That’s because today’s CNC machine tools as well as other types of industrial equipment are typically chock full of sensors that detect everything from axis loads to spindle vibration. These sensors are simple to connect and more than happy to share data with external software systems, allowing all manner of predictive maintenance, process monitoring, and improvements to occur.

Simplified connectivity is great, Rao noted, but it is what is done with the data that counts. “Operators, machine programmers, production control supervisors and everyone else involved wants to know what’s being worked on right now, how the shop is performing, and how processes could be improved for current and future product innovations,” he said. “But that’s just a small slice of what MOM brings to the table. Everybody in the company is looking for better ways to perform certain tasks, whether it’s the quality control team that wants to analyze statistical trends or the logistics manager who needs to stage material. MOM, and to a lesser extent MES, helps to facilitate the coordination and orchestration needed to achieve truly efficient manufacturing.”

Optimized Results

Hold on though—what if delivery and quality levels have been running at 98 percent or higher for the past two years? What if setup times are about as good as can be expected, especially, say, in an a low-volume, high-mix environment? And, say as well, that shop floor scheduling and “orchestration” are well in hand. Why upset the apple cart?

Good question. It’s entirely possible that in this example, a machine shop or a sheet metal fabrication business has no need for the advanced functionality discussed here, and that the data collection and job tracking that come standard with most ERP systems—what many in the industry actually label as MES—are all that’s needed to continue hitting at the current “home run” level.

But consider this information from ECI Software Solutions, Fort Worth, Texas, which suggests that MES takes production efficiency to an entirely new level.

Many ERP systems do a decent job in scheduling, at a macro level. But what about when a shop is bending 20-gauge stainless steel sheet, or cutting slots in titanium with a ½” [12.7-mm] end mill, and wants to know all the other available jobs that share those attributes so that it can leverage the same setup and tooling? MES provides an opportunity to optimize work centers based on whatever values the shop wants, and then communicate the updated schedule back to the ERP system, so that everything is working in a harmonious fashion, according to the company.

This is something that most ERP systems can’t do on their own, according to ECI, because they don’t have the necessary machine interfacing or access to engineering information. MES does, though, resulting in far greater machine utilization, less scrap, and shorter setup times. And because a properly-implemented MES captures in-process data such as equipment loads and inspection results, substantial process improvement opportunities exist that would otherwise have been unattainable. The bottom line? MES is a good place to start an Industry 4.0 initiative.

Goodbye Tribal Knowledge

Of course, machine optimization assumes the engineering data is actually available, and that it is clean, well-organized, and all in one place. For many shops, especially those without a formal engineering department, however, this information is scattered about on tooling sheets and programming systems, or resides in the heads of the veteran machinists and sheet metal fabricators who’ve been making shop floor magic happen for the past 30 years. The question then becomes, what happens when these valuable employees either retire or leave the company?

In many ways, this is MES’ true value. It acts as the central repository for all of the documents, drawings, and instructions needed to set up and operate manufacturing equipment. It then monitors the performance of that equipment, manages the production and quality-related data coming out of it, feeds that data back to the company’s other software systems, and gives humans the opportunity to identify ways to improve processes and machine utilization.

In short, MES does what people have been doing for as long as there have been buttons to push or levers to pull. It eliminates the intuition and gut feel that far too many shops rely on every day, turning what would otherwise be tribal knowledge into a corporate asset, according to ECI.

The Big Poka-Yoke

At its most basic, MES is about control and the ability to error-proof processes, and through that error-proofing avoid production problems, according to Mike Hart, director of product strategy for manufacturing and industrial IoT at Plex Systems Inc., Troy, Mich. “It’s about connecting the dots.”

Those dots might include a job’s tooling and raw material requirements, he said, as well as its planning and quality control expectations. There’s what’s running now, what’s running this afternoon, and what’s running next week to consider, and what impact these activities will have on inventory levels. MES ties these often disparate sources of information together to create a connected organization. It gives operators easy access to the tools needed to be effective at their jobs, while management obtains a more coherent view of their business systems, together with the information needed to make smart decisions.

Increased visibility is great, but how does MES help to make processes error proof? “Because if you know who’s performing a certain process or running a certain machine, you can then use that information to find out what training they’ve received, and whether they’re qualified to do the job,” Hart said. “But even more than that, MES makes certain that all the proper control plans are in place and that people are ‘checking the boxes’ at the correct times and places. If they don’t, red flags are immediately raised—not tomorrow, not when the job is done, but right now.”

Shifting Gears

If MES is so great, why haven’t more shops invested in it? For that matter, why is there so much industry focus on ERP, when it seems like the real benefits come with an MES implementation? At the risk of stating the obvious, ERP is a requirement for practically any manufacturing company, or at least any company with more than a handful of employees and an eye towards growth.

Simply put, ERP pays the bills. Literally. Accounting functions such as payables, receivables, tax reporting, and more would be exceedingly difficult without ERP software, as would inventory control, shipping and receiving, sales order management, purchasing, and the all-important MRP. ERP systems also boast some level of scheduling and shop floor control functionality, even though most fall short on managing its inner workings. Hence the need for MES.

“We’ve seen it go both ways, but yes, some shops choose to pursue an MES strategy first,” Hart said. “It really depends on what pain points they’re experiencing. If there are problems, for example, with material traceability, or the shop is facing quality challenges and they want to shine a light on what’s happening out there at any given moment, they’ll typically start with MES. That said, one of the key benefits of MES is the potential integration with ERP and other manufacturing systems, so it’s important to keep that in your sights as you move forward.”

Say Hello to the Emperor

Bear in mind that implementing MES raises many of the same considerations and potential pitfalls as ERP. “There’s no point in doing it unless your data’s correct,” said Jim Errington, executive vice president of sales and service for Fujitsu Glovia Inc., El Segundo, Calif. “I tell this to ERP and MES customers alike, that no matter how great the system or how super its tools, filling it with bad data will only provide bad answers.”

Errington shared a story of a customer he worked with recently. After spending months cleaning up its bills of material and routers, they flipped the switch on the factory planning side of their MES software, only to overload a critical work center. The problem? No one noticed the inaccurate move times. “Like many shops, they never had a real scheduling system, so these values were never looked at,” Errington said. “Everyone was aware that you can’t move a two-ton casting instantaneously, but in this case, that’s exactly what they told the system to do.”

The oversight ended up putting them behind schedule by several days, he added, and took them weeks to recover from a simple mistake. This is why it’s so important to get the engineers and planners and costing people involved in any implementation—MES or otherwise—so as to avoid situations like this. “A lot of people say that data is king; maybe so, but that makes data accuracy the emperor,” said Errington.

His scheduling example illustrates one more important point about MES. Unlike ERP, MES is an elephant that can be eaten in small bites. For instance, it’s quite possible to implement only the scheduling function, as Glovia’s customer did, or integrate MES with the shop’s maintenance software for OEE tracking, or use it to collect production data on the automated laser cutter you just installed, or provide better information to the assembly line … the list goes on. Yes, data integrity and good housekeeping are equally important, but the effort will almost certainly be smaller and the ROI much faster.

The message is obvious: low hanging fruit abounds in even the best-run companies, and MES is the stepladder needed to pick it. “This will become increasingly clear as we move into Industry 4.0 and more companies want to collect and analyze the data coming off their machine tools,” Errington said. “MES gives us the ability to connect the factory with the rest of the business, providing real-time data, more accurate scheduling, greater machine utilization, and improved control over every aspect of the production floor. To us, MES isn’t a nice-to-have—it’s a must-have, at least for any manufacturer that wants to remain competitive.”

This article was first published in the October 2019 edition of Manufacturing Engineering magazine. Read “Manufacturing Execution Systems (MES): The Missing Link.

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Report :: GLOVIA G2 Setting the Standard for Real-time Manufacturing in ERP

Ted Rohm, Senior ERP Analyst from TEC gives his opinion on GLOVIA G2, our Manufacturing ERP Product. “Glovia, from Fujitsu Glovia, Inc., has a long history of supporting manufacturers that require real-time control over their operations. GLOVIA G2 has its roots in a solution from Xerox named ChESS MRP II, which was first released in 1990.

Click Here to Download the Report

The complex enterprise requirements of Fujitsu and manufacturing industries such as automotive, aerospace and defense, industrial machinery, and telecommunications. Fujitsu was so impressed with the product that they eventually acquired 100% control of it in 2000.

“GLOVIA G2 was built from day one to be a real-time solution for manufacturing. GLOVIA G2 customers have always been able to process material requirements planning (MRP), master production schedule (MPS), and advanced planning and scheduling (APS) operations multiple times a day.”

-Ted Rohm, Senior ERP Analyst, TEC

The Glovia solution was built to solve complex manufacturing requirements and to process transactions in real time. These are important differentiating characteristics of GLOVIA G2. The majority of other ERP solutions currently on the market were built first as financial solutions while others were built around batch transaction processing. The manufacturing operations components of these systems were then built on top of these financial solutions, which means that the financial operation is the primary focus of all operations and the manufacturing operations are more of an afterthought. Additionally, many earlier ERP systems were built to push transactions in batch mode across the system. GLOVIA G2 was built from day one to be a real-time solution for manufacturing. GLOVIA G2 customers have always been able to process material requirements planning (MRP), master production schedule (MPS), and advanced planning and scheduling (APS) operations multiple times a day. Users of other ERP systems must run these processes overnight or during non-peak hours to make sure the system isn’t brought to its knees.

In this report, we will look at three areas of GLOVIA G2 that help support today’s real-time manufacturing requirements. These are a lean user experience, the shop floor dispatch tool, and the powerful factory planning tool for APS.

Lean User Experience

The GLOVIA G2 user experience is designed, like the underlying ERP system, to support lean operations. The key thesis of lean manufacturing is to eliminate waste in the manufacturing process. Similarly, critical aspects of the GLOVIA G2 user interface have been built to eliminate wasting time in the system to get things done. The GLOVIA G2 home page (figure 1) provides a user with a set of customizable panes that provide access to the functions in the system.

Figure 1. GLOVIA G2 home page

A user can set up as many or as few of these panes as required to get her/his job done on a daily basis. As shown in figure 1, users will often have a messages pane, a pane for common tasks, and other panes grouped as needed by the user. One pane in the figure shows the G2 Insights that this particular user should be monitoring. The G2 Insights are notifications pushed down to the user on a real-time basis. This pane is then populated with the latest tasks that the user should be monitoring.

Figure 2. Data grids

The figure above shows the data grids, which are an underlying component of the user interface. GLOVIA G2’s data grids look like Excel spreadsheets, but they are even more powerful. A data grid lets a user create a personalized view of the data. A user is able to filter the results by any column, sort data in ascending or descending order with a click of the column header, change the order of columns displayed, and group the data by one of the columns. The data can be downloaded to Excel for further manipulation. Most of these operations can be performed via drag-and-drop functions. Each grid is set up with a refresh rate, but the user can refresh the grid at any time.

A user can right-click on an object to see available operations on an element in the data grid. These functions include sending messages or emails, or performing some other function within GLOVIA G2. In the case of work orders (figure 2 above), these functions might include work order maintenance, work order inquiry, work order completion, and inventory inquiry.

An administrator can set up which functions can be personalized for each user. Some users may be able to view or hide only certain columns or perform only specific operations within a data grid. And the data grids can display a chart beside the data to visualize the data being viewed, as shown in figure 3.

Figure 3. Sales order grid with pie chart

The shop floor dispatch list is built on the GLOVIA G2 data grid technology, allowing for all the customization needed to manage dynamic production activities. -Ted Rohm, Senior ERP Analyst, TEC

Shop Floor Dispatch

The shop floor dispatch tool has been built to be the “one stop shop” for recording all production activity against work orders and repetitive schedules within GLOVIA G2. The screen was designed for touch screens and point-and-click navigation. All production activities are available from this screen including clock-on/clock-off, component scrap, operation scrap, assembly scrap, operations/item completions, inspection results/alerts, component verification, availability and issues, tooling verification, order release, and order inquiry/maintenance. Figure 4 shows a dispatch list where material availability is displayed for an item via a handheld scanner.

Figure 4. Shop floor dispatch screen

The shop floor dispatch list is built on the GLOVIA G2 data grid technology, allowing for all the customization needed to manage dynamic production activities. This application was built for operators on the factory floor to give visibility into all the jobs planned for the individual’s workstation.

A user might need to quickly change the filters on the work orders displayed to perform all operations using a particular tool on hand. Or, an operator might need to switch to another set of operations due to a material shortage that occurred because of excess scrap. The flexibility of the shop floor dispatch tool provides users with the proper tools to do the job and minimizes the keystrokes needed to record activity. In fact, many of the operations require little to no user input.

In addition to the standard data grid capabilities, the shop floor dispatch tool adds additional graphical indicators to highlight the important information for the user. The color displayed for a work order can change depending on multiple tolerance limits set to low, medium, or high. Un-released orders will be shown with a gray background if not late. The overall result is that users get simple screens that present them with the right orders and the right options for executing the manufacturing activity at hand.

Factory Planning

GLOVIA G2 Factory Planning is an advanced planning system (APS) that takes into account multiple constraints to generate an optimized production schedule. The system can take into account any constraints on material, machine capacity, setup and runtime capacity, labor skill sets, and machine tooling. Factory Planning determines the production schedule based on these finite constraints to accurately determine capable-to-promise (CTP) commitments for customer orders. Many ERP systems and their planning tools are able to determine only available-to-promise (ATP) dates; these systems assume infinite capacity while other systems offer CTP tools that lack the sophisticated capabilities of the GLOVIA G2 system.

Users have extensive control over the information that they see in factory planning. Each of the various panes of information can be configured to suit an organization’s and individual’s unique needs. The views or panes of information include an order pane, a seiban order pane, a planning board, a teams pane, a team/skill workload pane, and an inventory pane. Figure 5 shows the order, workload, and inventory panes. This is a great example of how the system makes it easier to manage production schedule problems. In figure 5, one can see that there is a problem with the inventory on one of the items on the order. From here, it’s easy to jump to that particular item and take the necessary action to get rid of the inventory shortage.

Figure 5. Factory planning screen with multiple panes

Factory planning is a memory-resident data model that is a seamless extension of the GLOVIA G2 system. This means that any events posted to the GLOVIA G2 system will be reflected in real time in factory planning. For example, any events recorded in shop floor dispatch will impact factory planning in real time. If a user receives inventory, completes a manufacturing job, or a machine goes offline, the event is immediately visible in factory planning. In many systems, these events will be loaded into the planning tool via some batch update facility and inevitably lead to inaccurate schedules.

But probably the most impressive capabilities in factory planning are the extensive array of planning scenarios supported by factory planning. These include:

  • Scheduling directions—forward, backward, and mixed
  • Flexible interactive settings of constrained resources
  • Simultaneous checking of resources (capacity, inventory, and tools)
  • Full optimization to reduce setup times
  • Full optimization to improve the flow through complex processes
  • Instant re-optimization after machine breakdown or inventory shortage
  • Planning based on labor skills, resources, and/or team-based manufacturing
  • Scheduling groups—used for mixed-mode manufacturing scenarios where orders for certain items have priority over order for other items
  • Multi-pallet / Product carrier planning—plans for machines where multiple pallets of items are placed on tools and prepared for sequential processing in the machine

Figure 6 shows how some of these scheduling parameters are set up in factory planning. This figure shows various scenarios and the flexibility in setting the parameters against those scenarios. Here a planner can also set workday patterns. Workday patterns can be assigned at the enterprise, machine, tools, labor skill, and labor resource levels. This is where all the factory shifts, holidays, and exclusions are set up.

Figure 6. Factory planning scheduling params and settings

Another notable capability of factory planning is that it can be integrated with other ERP systems or data sources to get insight into information outside of the customer’s GLOVIA G2 database. Factory planning also supports multi-plan dependencies, where one plant depends on another for product or supplies.

“GLOVIA G2 was built from day one to support real-time manufacturing operations.”

-Ted Rohm, Senior ERP Analyst, TEC

Real Time Is Part of GLOVIA G2’s DNA

GLOVIA G2 is one of the best-kept secrets in the manufacturing ERP market. The system is built to support organizations of different sizes (from just a few to thousands of users), and various industries (automotive, electronics, aerospace and defense, capital equipment, and other manufacturers). GLOVIA G2 supports multiple manufacturing processes, such as make to stock [MTS], make to order [MTO], configure to order [CTO], and engineer to order [ETO]. The system also supports anywhere from high-touch engineer-to-order operations to manufacturers that can completely automate and have virtually lights-out operations.

GLOVIA G2 was built from day one to support real-time manufacturing operations. The majority of current day manufacturing ERP systems say they run in real time. But, when you take a closer look at what “real time” means to other vendors, you’ll find that they don’t meet up to GLOVIA G2’s standards. Real time is in the DNA of GLOVIA G2, starting with the way that transactions are pushed across the system to the system’s shop floor dispatch and factory planning tools. Organizations requiring a sophisticated discrete manufacturing ERP solution should take a serious look at GLOVIA G2.”

Contact FUJITSU GLOVIA for an online demo or more information about GLOVIA G2’s ERP capabilities for Automotive manufacturers, Aerospace and Defense, Industrial Machinery, and Telecommunications.

Fujitsu Unveils World’s First ERP Software Native to the Now Platform

  • Based on long experience at Fujitsu in ERP, FUJITSU Cloud ERP streamlines operations from sales to fulfillment and is available through an affordable and flexible per-user subscription model
  • Demos of FUJITSU Cloud ERP will be available at the ServiceNow(R) Knowledge 2019 conference in Las Vegas from May 5–9

As the world’s first ERP application native to the Now Platform, FUJITSU Cloud ERP users will enjoy a familiar experience with the flexibility to scale and adapt to changing business needs

News facts:

Sunnyvale, CA, May 05, 2019

Fujitsu America, Inc. and Fujitsu Glovia, Inc. today announced it has received certification of its application with ServiceNow, available now in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that Fujitsu Cloud ERP has successfully completed a set of defined tests focused on Now Platform® security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of Fujitsu Cloud ERP with ServiceNow.

FUJITSU Cloud ERP is the world’s first Enterprise Resource Planning (ERP) application native to the Now Platform®. FUJITSU Cloud ERP offers a single 360-degree view of customers, while streamlining key business processes across the front and back office. Since FUJITSU Cloud ERP is a native Now Platform application, users can:

  • Eliminate the complexity of integrating Enterprise Service Management (ESM) and ERP, and gain instant access to one source of information enterprisewide
  • Leverage ServiceNow investments and know-how to manage users, optimize workflows, write reports, build dashboards, and integrate data sources

More information is available in the Fujitsu booth #137 at Knowledge 2019, where extraordinary people come together to take work to the next level in Las Vegas from May 5–9.

FUJITSU Cloud ERP helps enterprises:

  • Improve sales execution
    Through increased sales visiblity and a single sales execution process for all sources of demand, customers will notice benefits that include more accurate, reliable order commitments and shorter sales cycles.
  • Enhance fulfillment processes
    By offering inventory accuracy with full visibility and a flexible, single process for managing warehouses and locations, Cloud ERP reduces fulfillment cycle time and cost, while identifying bottlenecks and other issues.
  • Migrate quickly and easily
    No “rip and replace” or endless custom code – users experience the same technology, look and feel as the Now Platform they’ve grown accustomed to.

“As a ServiceNow Gold Sales and Services Partner, Fujitsu has a long history collaborating with ServiceNow to provide enterprise-grade solutions to customers around the globe,” says Ankit Gandhi, VP, SaaS Practice, Fujitsu America, Inc. “We’re excited to further enhance future collaborations by offering the first truly Now Platform-native ERP software on the market. The combination of a seamless migration and an intuitive user experience will undoubtedly appeal to current Now Platform users and new customers alike.”

“As a leader in ERP software and solutions, Fujitsu Glovia has championed digital transformation side-by-side with countless customers in many industries over a long period of time,” adds Yoshihiro “Zen” Nishi, CEO, Fujitsu Glovia, Inc. “By building this expertise directly into the innovative ServiceNow Now Platform, I’m confident that customers will be able to check off many of the boxes that they consider must-haves for an ERP solution; security, scalability, and flexibility are just the beginning. FUJITSU Cloud ERP gives users enormous control over their enterprises – with plenty of room to grow.”

“FUJITSU Cloud ERP is another validation of the power of the Now Platform to enable our ISV partners to create new enterprise workflow apps that complement ServiceNow IT, Employee, and Customer workflows and deliver more value to our joint customers. We look forward to rolling out this exciting ERP solution to customers who are keen on gaining a competitive advantage in sales execution and fulfillment,” said Avanish Sahai, VP ISV/Technology Alliances, ServiceNow.

Pricing and availability
FUJITSU Cloud ERP is available for on a per user subscription basis with options for current ServiceNow customers and for new users of the Now Platform. To learn more, visit the ServiceNow Store or the Fujitsu Glovia website:

Online resources

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. For more information, please see

About Fujitsu Americas

Fujitsu America, Inc. is the parent and/or management company of a group of Fujitsu-owned companies operating in North, Central and South America dedicated to delivering the full range of Fujitsu products, solutions and services in ICT to our customers in the Western Hemisphere. These companies are collectively referred to as Fujitsu Americas. Fujitsu enables clients to meet their business objectives through integrated offerings and solutions, including consulting, systems integration, managed services, outsourcing and cloud services for infrastructure, platforms and applications; data center and field services; and server, storage, software and mobile/tablet technologies. For more information, please visit: and

Blog Series #3 :: GLOVIA G2 :: Where to Start with our ERP System

Fujitsu Glovia’s more than 70 ERP software modules work together to streamline your manufacturing operations. Following up on our previous blog about our Manufacturing Management Kit, we’d like to continue with the second half of the Manufacturing Management Base Modules, which include Repetitive Manufacturing, Shop Floor Control, Inventory, and Physical Inventory.

These GLOVIA G2 manufacturing management software modules work together to increase visibility, flexibility and control of your business. Maintaining a continuous manufacturing flow through repetition and inventory with total insight is crucial to the success of your manufacturing operation.

Repetitive Manufacturing ::

The GLOVIA G2 Repetitive Manufacturing module provides the flexibility needed to schedule, manage and control production in a high-volume or continuous-flow manufacturing environment.

Repetitive production schedules can be adjusted as often as necessary and with minimal user intervention. This production management software makes the entire process more efficient by taking intervening factors into account, such as fluctuations in production capacity and changes in demand patterns.

Mass Customization

The Repetitive Manufacturing module enables you to tailor product configurations as needed to respond to current production conditions or to meet unique customer requirements. Schedules allow a unique bill of materials and routing for each part being manufactured. The manufacturing management system automatically uses the current version in effect, or you can perform an online override and create a modified version of the current bill of material and routing.


Work-in-Process Financial Visibility

Repetitive Manufacturing enhances the visibility into your current production investment. Each schedule can provide an online valuation of value-added costs for material, labor, machine, overhead, and outside processing operations.


Shop Floor Control

The next production management software module we’d like to introduce is Shop Floor Control. GLOVIA G2 Shop Floor Control provides the latest shop floor information along with a set of easy-to-use tools for achieving maximum productivity.

Closed-Loop Feedback

The closed-loop process incorporates the tracking and feedback of actual shop floor activity. The successful execution of your master production schedule and material requirements planning depends on rapid and accurate dispatch of daily production schedules, and Shop Floor Control is designed to integrate these tasks fully.


Visibility and Empowerment

Shop Floor Control provides easy-to-use transactions for reporting work order operation completions and quantities of items produced. Shop status enhances visibility of the current work-in-process.

Schedules and workflows can be tailored to best match the people and machines available at each work center. This helps to optimize schedules and anticipate needs for critical resources, while enabling factory floor workers to actively contribute to the success of the production plan.

Improved Shop Floor Control

  • View all production jobs by work center
  • Select workload by date range and shift
  • Update operation completions
  • Report completions by quantity or percentage

Work Order Dispatching

  • View selected work order lines
  • Display part numbers and order quantities
  • Display and update work order operations
  • Review scheduled operation start and end dates


Inventory Management

GLOVIA G2’s Inventory Management software module offers integrated, interactive management of all your inventories, including physical stock room, in-transit, consigned and others.

Dynamic Stock Status

Because of the constant and perpetual inventory activity within an enterprise, the ability to track inventory movement is critical. GLOVIA G2’s Inventory Management software module manages and provides full visibility of all material movement within your company, warehouse or location, as well as between your locations, both domestic and international.


Dock-to-Stock Material Flow

Upon reaching the receiving dock, incoming materials should flow smoothly through receiving and inspection. During this dock-to-stock process, you need visibility of the material’s status, its current whereabouts and its final destination. The Inventory Management software module enables you to preset and automatically direct movement through the required steps and locations.

Units-of-Measure, Conversion Scalars and Decimal Precision

Inventory Management enables manufacturers to buy, stock and sell products in different units of measure. For example, you may buy material in rolls and stock it in feet. You can build and stock products for inventory as individual units or sell them in packages. This feature lets you conduct business with suppliers and customers on their terms while maintaining inventory on yours.

Lot and Serial Traceability

The Inventory Management module maintains the history of all activities for a specific lot number. Serial control may also be used to identify and track critical goods uniquely.

Physical Inventory

The last module in our Manufacturing Management kit, Physical Inventory, provides an automated process for inventory counting that delivers accurate and up-to-date inventory information.

Flexible Cycle Counting

The Physical Inventory software module offers flexible cycle counting with comprehensive, enterprise-wide inventory counts or fewer items with greater frequency. The system dynamically highlights items for cycle counts based on user-specific criteria.


Accurate Inventory

Accurate inventory quantities are essential for effective planning and control of your production and distribution processes. The Physical Inventory module helps your company manage this necessary counting and reconciliation process efficiently with minimum disruption.

Inventory Count and Recount

  • Unlimited recounts permitted
  • Original quantity retained for audit
  • Automatic recounting requirement can be invoked based tolerances

With more than 45 years supporting the manufacturing industry, Fujitsu Glovia’s legacy has enabled us to create a suite of ERP modules that successfully manage a stand-alone company, an entire global business or a specific division or factory. The GLOVIA G2 Manufacturing Management software helps you succeed by providing more visibility, flexibility, and control to make your business highly responsive, integrated, and lean.

As a manufacturing ERP solution designed to manage global enterprises, GLOVIA G2 supports multiple languages, currencies and complex business structures, so you can manage your enterprise around the clock, and around the world — with a single, integrated ERP solution.

Contact FUJITSU GLOVIA for more information about our manufacturing ERP software and solutions or to request an online demo.